Welcome to www.coachoncall.co.za (“we”, “us”, “our”).
This Cookie Policy explains what cookies are, how we use them, your choices regarding cookies, and provides further information about cookies. This policy is designed to comply with South African and international laws, including the Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR), and other relevant regulartions.
1. What are Cookies?
Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.
2. How We Use Cookies
We use cookies to:
Enhance User Experience: Improve the functionality and performance of our website.
Analyse Website Traffic: Understand how visitors use our site and gather statistical data.
Personalisation: Tailor content to your preferences.
Advertising: Manage our advertising efforts and measure their effectiveness.
3. Types of Cookies We Use
Necessary Cookies: Essential for the operation of our website. They enable you to move around the site and use its features.
Performance Cookies: Collect information about how visitors use our website, allowing us to improve the way it works.
Functionality Cookies: Allow the website to remember choices you make and provide enhanced, more personal features.
Targeting/Advertising Cookies: Track your browsing habits to make advertising more relevant to you and your interests.
4. Cookies We Use
Below is a list of cookies we use and their purposes:
|
Cookie Name |
Type |
Purpose |
Duration |
|---|---|---|---|
|
PHPSESSID |
Necessary |
Maintains session data |
Session |
|
_ga |
Performance |
Google Analytics – Tracks site usage |
2 years |
|
_gid |
Performance |
Google Analytics – Tracks site usage |
24 hours |
|
_gat |
Performance |
Google Analytics – Throttles request rate |
1 minute |
|
cookieconsent |
Functionality |
Remembers cookie consent preference |
1 year |
|
fr |
Advertising |
Facebook – Delivers, measures, improves ads |
90 days |
5. Managing Cookies
You have the right to accept or reject cookies. You can exercise your cookie preferences by modifying your browser settings. Here’s how you can manage cookies in popular browsers:
Google Chrome: Instructions
Mozilla Firefox: Instructions
Safari: Instructions
Microsoft Edge: Instructions
6. Third-Party Cookies
Our website may use third-party cookies from services such as Google Analytics, Facebook, and others. These third-party services may have access to your data and operate according to their own privacy policies. We recommend reviewing the privacy policies of these services for more information.
7. Your Rights
Under applicable data protection laws, including POPIA and GDPR, you have rights regarding your personal data, including:
Access: Request access to your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data.
Restriction: Request restriction of processing your data.
Objection: Object to processing your data for specific purposes.
Data Portability: Request transfer of your data to another service.
To exercise any of these rights, please contact us at hello@coachoncall.co.za.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Last Updated” date at the top of this Cookie Policy.
9. Contact Us
If you have any questions or concerns about our use of cookies, please contact us at:
Coach on Call
Email: hello@coachoncall.co.za
By using our website, you agree to the use of cookies as described in this Cookie Policy.
Thank you for visiting www.coachoncall.co.za.
4 South Arm Road
V&A Waterfront,
Cape Town, 8001
85 Tottenham Court Road,
London W1T 4TQ
From B-BBEE accredited programmes, call centre training to new recruit onboarding, we have training solutions to help your business perform better.
Helping you achieve sustainable growth and enhance team performance.